Returns & Exchanges

At SWISSGEAR, we stand behind the quality of our gear and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your unused items within 30 days of delivery for a full refund.

1

Initiate Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Label

Download and print your prepaid shipping label and include the original packing slip inside your return package.

3

Pack & Ship

Securely pack your unused items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing